Mumbai : Capri Global Capital Ltd (Capri Loans), a leading non-banking financial company, has further strengthened its digital services with the launch of the Auto Pay facility for Gold Loans. This new feature is designed to make gold loan repayments more convenient, secure, and hassle-free for customers.
The Smart Auto Pay feature offers customers a hassle-free and secure repayment experience by automatically debiting the due amount from their registered bank account on the scheduled date. This reduces the risk of missed payments and late penalties. The service is enabled through a standing instruction or mandate provided at the time of loan disbursal. With Auto Pay, customers benefit from a secure and seamless repayment process, eliminating the need for manual payments or branch visits.
Mr. Ravish Gupta, Business Head – Gold Loans, said, ” At Capri Loans, our focus is to empower customers with smart, digital-first solutions that simplify their financial journey. The Auto Pay facility ensures timely repayments without the need to remember due dates. It reflects our continued commitment to enhance customer experience through technology-driven, user-friendly services. These innovations are part of our larger vision to build a robust phygital ecosystem that combines the reliability of human interaction with the convenience of digital tools.” Earlier, Capri Loans had introduced an AI-powered WhatsApp Chatbot that allows customers to manage their gold loan accounts anytime, from anywhere. Through this facility customers can make secure payments, view account details, check interest dues, and access important documents—all without visiting a branch.
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