Enhanced coverage program reinforces Audi’s commitment to customer satisfaction

Mumbai : Audi, the German luxury car manufacturer, today announced its comprehensive warranty and Audi roadside assistance program, offering customers an industry-leading 10-year extended warranty and 15-year roadside assistance coverage across its entire product portfolio. The extended warranty is available as a value-added option, reinforcing Audi’s continued commitment to delivering exceptional customer experiences and advancing the luxury automotive segment in India.

Mr. Balbir Singh Dhillon, Head of Audi India, said, “At Audi India, we believe that our relationship with customers extends far beyond the point of purchase. Our extended warranty and Audi Roadside Assistance Program is an extension of our unwavering commitment to customer satisfaction and establish new industry standards for luxury automotive service in India. With a 10-year extended warranty and 15-year roadside assistance, we intend to offer our customers an unparalleled peace of mind, knowing that support is always available.”

The new extended warranty program offers customers comprehensive coverage that extends up to 10 years from the vehicle’s date of sale. Customers can choose from a 1-year and a 2-year extension with coverage terms similar to the standard manufacturer’s warranty. The program covers all manufacturing defects for vehicles up to 10 years of age, with mileage protection extending up to 200,000 kilometers. The warranty is available across all Audi products in India and offers flexible purchase options, allowing customers to acquire coverage at the time of new car delivery or before the existing warranty expiry.

Additionally, the Audi Roadside Assistance Program now offers an unprecedented 15-year roadside assistance option. The program provides comprehensive 24/7 emergency roadside assistance services across India’s extensive road network, including National highways, State highways and motorable roads within mainland India. The roadside assistance program offers flexible coverage options with pricing ranging from ₹3,999 to ₹8,000 across varied validity periods and vehicle ages.