India : Engati.ai, a leading provider of AI-powered sales & growth acceleration solutions, has been honoured with the ‘AI Innovation Partner of the Year’ award at the Future of Insurance Summit & Awards 2025. This recognition highlights Engati’s pioneering role in transforming how insurers qualify, nurture, and convert customers through secure, compliant, and scalable AI-powered solutions.

The award celebrates Engati’s breakthrough application of Agentic AI, Generative AI, and automation to transform customer journeys across digital touchpoints such as WhatsApp, Voice, Web, and Mobile Apps. Each AIagent is purpose-built to meet the insurance sector’s stringent compliance standards, high-volume demands, and need for hyper-personalized engagement—enabling insurers to accelerate policy sales cycles, drive conversions, and reduce operational costs.

Engati has stood out for delivering enterprise-grade AI agents that power mission-critical processes in insurance, including policy sales, loan and claim applications, KYC verification, document collection, and real-time support. With a CX-first automation strategy, Engati’s platform ensures that AI agents not only resolve queries but also guide customers with intelligent nudges, reminders, and next-best actions—resulting in faster onboarding, fewer drop-offs, and higher conversions. Its multilingual Voice AI also shatters barriers in that it provides human-like interactions in over 30 Indian languages, which makes insurance services more accessible and inclusive for customers in the country.

“This award validates our mission to make AI not just smart, but impactful for business outcomes,” said Imtiaz Bellary, MD & Co-founder at Engati. “We’re proud to partner with insurers to create measurable growth while ensuring compliance and customer trust remain at the heart of everything we do.” ” The AI Innovation Partner of the Year Award is a part of the Future of Insurance Summit & Awards, which identifies firms that are reshaping customer engagement in India’s insurance sector through innovative, secure, and scalable AI-driven solutions. 

Earlier this year, in June 2025, Engati was also recognised as one of ET Now’s Most Innovative Organisations 2025, further cementing its position as a global leader in AI innovation and enterprise transformation.